Micksuane Velazquez
Desk Coordinator
Always smiling
Micksuane Velazquez is the warm smile you can feel through the phone, making a noticeable difference in everyone's day from her remote location in Fellsmere, FL. She started on-site at ROP in 2016 and brought her bubbly energy online in 2021, ensuring that every guest interaction is as seamless and welcoming as being there in person.
HospitalityHow they care for you
Great hospitality to Micksuane Velazquez means going above and beyond to make someone feel comfortable and treating them as she would like to be treated. She believes in the impact of small gestures and ensuring every guest feels heard and respected.
She aims to make every guest feel heard and respected, providing a service that shows they are more than just an appointment.
CommunicationHow they connect
Micksuane's communication style is warm and responsive, always taking the time to listen to any concerns.
PersonalityMeet Micksuane
Micksuane's personality in the room is bubbly, bringing a lively and uplifting energy wherever she is.
Why ROPMicksuane's favorite part of ROP
Her favorite part of working with ROP is the freedom to do the right thing for guests, creating an environment where service is paramount.
CultureA story from the salon
ROP stands out in Micksuane's eyes by turning visits into extraordinary pampering experiences, focusing on more than just good hair.
Behind the scenesTheir role in the day
She works tirelessly behind the scenes, coordinating with salons and stylists to ensure accurate information and resources are readily available.
AboutMore about Micksuane
Micksuane Velazquez's journey to ROP began in an unexpected place — a preschool classroom. As a teacher at Noah's Ark Academy, she discovered a love for making a difference, which one day led her to a new career opportunity at ROP, thanks to a student's parent. Despite no prior salon experience, she quickly became an integral part of the team, proving herself with patience and a bubbly personality.
Off the clockOutside the salon
Micksuane is a devoted mom to four daughters, ages 11, 6, 5, and a newborn. She loves nature and enjoys going on walks.
Fun factA little something extra
I grew up alone and always wanted a big family.