Security & Responsible Disclosure
Robert of Philadelphia takes the privacy and security of guest, operational, and connected application data seriously.
Last updated: 2026-06-05.
Security Practices
We maintain commercially reasonable administrative, technical, and operational safeguards designed to protect information from unauthorized access, misuse, alteration, or disclosure.
Security measures include:
- Password-protected systems and accounts
- Limited authorized access to operational systems
- HTTPS/TLS encrypted connections
- Routine software and device updates
- Third-party hosted infrastructure providers with established security practices
- Access restriction for sensitive operational and financial data
Financial Data & Third-Party Integrations
Certain operational tools and dashboards may integrate with trusted third-party providers including booking systems, analytics providers, payment processors, or financial-data integrations such as Plaid.
Robert of Philadelphia does not sell consumer financial data. Any connected financial data is accessed only with user authorization and only for operational, reporting, analytics, bookkeeping, reconciliation, or authorized business purposes.
Responsible Disclosure
If you believe you have identified a security vulnerability affecting our systems, website, or applications, please contact us using the secure form below.
We request that researchers:
- Avoid accessing or modifying guest data
- Avoid disrupting operations
- Provide reasonable time for remediation before public disclosure