Diana Millstein
Master II Stylist
Good listenercaringkind.
Nurturing, creative, and able to find humor in anything, Diana's been with the company for 41 years and is the very soul of the ROP family. Because she worked closely with both his parents, Robert believes Diana carries on his father's talent and his mother's heart, and, for her part, Diana is grateful to ROP for taking her in like family and giving her a passion for hairstyling. "This company always lets you be the boss of yourself and grow however you want." She specializes in haircutting, which she loves because it takes creativity and magic, but whether it's her subtle humor, infectious laugh, or non-judgemental listening skills, you're sure to leave feeling better. Diana believes that "everybody has a story" so her spritz of advice is to always see the good and the beauty in people.
The experienceWhy guests choose Diana
Diana's commitment to customized haircutting and her infectious laughter create an inviting atmosphere where guests feel at ease and understood.
For Diana, seeing transformation and making guests happy is the best part of her work. She listens to what guests don’t like about their look and crafts hairstyles that align with their lifestyle. Engaging with clients and involving them in the process makes everyone happy.
The matchIdeal guest
Diana's ideal guest is engaged and ready to participate in the creative process. They arrive with inspiration and trust in her expertise to help them achieve a look that suits their lifestyle and aesthetic.
The workSpecializes in
- Hair color
- Balayage
- Haircutting
Services & techniques
- Women's haircuts
- Highlights
- Blowouts
- Keratin Treatments
- Extensions
- Men's Cutting
Also known for
- Customized Haircutting
Selected workPortfolio
AboutBehind the chair
Beginning in cosmetology school at 17, Diana soon found her calling under Robert DiLella's mentorship. With his guidance, she discovered a passion for cutting and an appreciation for personalized styles. After 47 years, her love for the craft remains as strong as ever.
Off the clockOutside the salon
Outside the salon, Diana cherishes family time with her three children, five grandchildren, and one great-grandchild. With a loving husband, four local grandkids, and two dogs, her weekends are filled with joy and laughter, reflecting her life philosophy.
The consultationWhat to expect
When a new guest sits in Diana’s chair, she listens closely to their dislikes and lifestyle preferences before brainstorming ideas. Reviewing notes from previous appointments is part of her prep, ensuring each visit is tailored to the individual. She encourages guests to bring pictures, as they help her understand their taste and style.
Diana believes that healthy hair is young-looking hair. She emphasizes strength, shine, and minimal breakage as the hallmarks of health. Her honest conversations guide guests to choices that maintain their hair's integrity while ensuring satisfaction.
First-time guestsFor a first appointment with Diana, bring a few hairstyle inspirations along with an open mind. She's eager to explore styles that resonate with your personal taste and lifestyle.
Diana's pricing
Master II Stylist- Women's Haircut & Blowout$127
- Men's Haircut$97
- Blowout & Style$95
- Root Retouch$142
- Partial Highlights$216
Final pricing is confirmed during consultation and varies by hair length, density, timing, and service customization.
From the chairWhat guests are saying
Diana did a great job as usual.<br>Monica does good work.
Another fantastic experience at ROP this morning. I arrived a few minutes early for my appointment and Monica and Diana were there ready for me. Monica always takes great care remembering everything from the products to use on my hair to the coffee I like! Diana, whose creative styling is consistently unrivaled, took care to make sure I was on time for work. She didn’t miss a beat and got me out right on time. Thanks to Carolyn at the front desk, I saved a ton of time when she had my bill ready and my next appointment scheduled. Again, I left ROP feeling totally cared for and refreshed with my monthly color and cut! Thank you everyone!
Always great service from Monica, Ali, Krista and Diana! Fun times!
The best haircut ever from Diana.
See all 24 reviews
Last week, once again as in previous years, Robert of Philadelphia, took great care of me while in Naples for a short stay. From the moment I call, and then walk into this lovely salon, I feel pampered. I only wanted a wash and blow dry this time, but Diana did a beautiful job and was friendly and easy to chat with. She even recommended a place for massage for my sore neck! It was great by the way. In previous years I’ve had cut and color, always a high quality job. I’ll be back.<br>Sheila Brodie
Looking forward to a long relationship with Diana and the salon!
A great place for a great haircut, Diana is the very best I've ever had
Second time here with Diana she is a amazing.<br>She knows her job and does it well<br>On time which I appreciate. Her assistant did a great job. I went to a party this evening and so many remarked on my hair cut and color.<br>Thank you!!!
Diana did a great job cutting my hair in layers which gave it the lift it desperately needed. I would highly recommend her as stylist and a lovely person to boot!
Really enjoyed the relaxing environment and was very happy with Diana. The shampoo massage was just what I needed
Everyone is incredibly nice. Excellent customer service. Superb hairstylist, color stylist and shampoo lady!
Could not have been better; Diana “get’s” me and what I want in a hair cut. And my hair looks great, too!
Diana is great at assessing how much of a cut I need. She doesn't just cut my hair for the sake of it.
Great as always!. After 30+ yrs. you don’t have to check in. The best salon & staff ever!!! Phyllis
Diane has done another fantastic hair cut. Wonderful and skilled professional. Thank you.
Always a pleasure to see Diana and to get such a great cut. All the staff are excellent!
Diana and Monica are wonderful. Desk staff is very friendly. Love the salon!
Always an enjoyable experience, good service and great haircut by Diana!
Great shampoo and massage, great haircut and enjoyable time with Diana.
I love coming to your salon. Your staff is delightful and professional
Haircut is fabulous and I feel so taken care of, as always
Diana is an excellent hair cutter. I highly recommend her.
Diana is amazing and consistently amazing for 20+ years!
Diana give me my best haircuts! She’s great!!!